Update Google My Business Profile

Significant Changes to GMB in 2018

#1 advice for main street businesses: UPDATE GOOGLE MY BUSINESS

Google My Business is the main street business owner's avenue to being found online!

Visit your dashboard at google.com/business to manage your listing, view insights, create an ad and respond to reviews.

Keep It Fresh - Post an Offer

Pictured here is an example of an offer created through the Google My Business dashboard. Postings should feature Call to Action opportunities for your customers to engage with the offer. The Call to Action would link to your website where they can BUY NOW or LEARN MORE or SIGN UP.

Note: Posts expire after 7 days. 

Keep It Fresh - Post a Video

Make sure your videos meet the following requirements:

• Duration: Up to 30 seconds long
• File size: Up to 100 MB
• Resolution: 720p or higher

Keep It Fresh - Post Photos

Your photos will look best on Google if they meet the following standards:

• Format: JPG or PNG.
• Size: Between 10 KB and 5 MB.
• Minimum resolution:  720 px tall, 720 px wide.
• Quality: The photo should be in focus and well lit, and have no significant alterations or excessive use of filters. In other words, the image should represent reality.

How to Contact Support

BTG Solutions
​When you call BTG you will hear "Hello this is Tami". No menu of choices that take you to no one you know who could be someone who doesn't care.

GMB Support 

Thank you SearchEngineLand for this information....

Q. How do you contact Google My Business Support? I’ve tried to find a way to contact them and am getting really frustrated!
A. There are several ways to reach out to Google My Business Support – but they don’t make it easy to find out how! Here are a couple of ways to reach GMB support:

• Phone Support — The number is 1-844-491-9665
• via Twitter — @GoogleMyBiz